Verifications are handled in-house, meaning Equifax hosts and manages all data, facilitates verification fulfillment, and manages our own call centre to immediately help reduce the number of verification requests you receive.

Employees can feel a greater sense of confidentiality when conducting their personal business as the process and transfer of secure information helps mitigate exposure to unauthorised access. Unless otherwise requested by the employee, Equifax allows only contracted and credentialled verifiers access to the information.

Employment and income data is updated each payroll cycle and is available to organisations requesting verification on an employee’s behalf. Employment records are available instantly, 24 hours a day, 7 days a week, and call centre support is provided for all parties to help ensure a seamless verification process.

Verifiers benefit from data consistency, conformity, and additional data points to help make improved risk decisions and meet compliance obligations. Our operations are compliant with data protection legislation, which ensures employees have access to their verification request history and a method for recourse if they have a dispute with the verification.